Use focus groups
3 different groups of techniques: (De Pelsmacker et al 2001)
- Internal - checklists & readability
- Communications effects - physiological tests, recall and direct opinion measurement
- Behavioural effects - measure actual response (not predictive) using trailer tests & split scan processes
- Recall tests - how memorable with target audience. Recognition tests check ability to reprocess information about an advertisement (most common for print adverts).
- Sales tests - increases in sales as result of comms. Not necessarily accurate performance measure. Tends to be through single-source data (controlled sets of ads). Expensive, only appropriate for testing individual ads (not campaigns) but highly dependable.
Tracking studies - regular data from buyers e.g. TGI
Likeability tests: personally meaningful, relevance, stimulates interest
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