data neither collected by, nor specifically for, the useralways start with secondary research - check what's already known and what to investigate further
collecting secondary data = 'desk research'
THE USE OF SECONDARY DATA

- Backdrop to primary research - journals, existing market reports, press
- Substitute for primary research - primary is very costly, so use cost-benefit analysis
- Technique in itself - some information can only be got through secondary data e.g. trends over time
Consider...
- who produced it - e.g. bias, trade association may exclude counter interest
- reasons for data being collected
- collection method
- how old data is
- how parameters defined
- cheaper and quicker than primary
- can help: define parameters (hypothesis and sampling), give guidance, assimilate primary with past research
- relevance
- cost-benefit analysis
- bias
- accuracy:
- is the raw data available?
- were questionnaires properly constructed?
- large enough sample?
- were field workers supervised?
- correct analysis?
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