Wednesday, May 21, 2008

Category management & product testing (MR, unit 5)

CATEGORY MANAGEMENT
managing categories as strategic business unit
categories are distinct groups that customers see as related or substitutable e.g. tinned veg
based on analysis of consumer data, EPOS, market research

PRODUCT TESTING
the evaluation and development of products from a marketing perspective

Consider (MMTTS):
  • Management information required - what do they need? Concern re mixture of colour & shape, or decision whether to invest more?
  • Market which it will sell in
  • Type of product being tested - how new, how easily accessed
  • Time & cost
  • Need for standardisation - experienced researchers & comparable results
Differences between test centres:
  • Sample size - weigh up cost and data reliability
  • Type of people testing - current brand users, current product field users, current and potential users, cross-section of general population
  • Type of test
    • Monadic - one product to evaluate
    • Comparative - two or more to compare (use for new product formulation)
    • Sequential - one, wait, try second, then give opinion
    • Conjoint - focuses on product features rather than identifying best
  • Analysis techniques used on data will vary

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