Sunday, May 11, 2008

The promotional mix in the marketing channel (MC, unit 5)

Distributors are businesses and buy like group buyers. Their purchasing consequences have great visibility and the potential to affect many lives.

Main tool = PERSONAL SELLING supported by direct marketing, sales promos, PR & exhibitions (advertising plays minor role)

DRIP

DIFFERENTIATE
  • members must understand how a manufacturer adds value & differs from competitors
REINFORCE
  • remind downstream members of product features
  • reassure in terms of continuity, value & reliability
INFORM
  • provide downstream with suitable levels of customer support
  • provide upstream with market & performance information
PERSUADE
  • encourage downstream to carry extra stock & meet service levels
  • stimulate upstream to allocate stock and promotional support

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